Amanda
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Activity overview
Latest activity by Amanda-
Amanda created an article,
Magic link FAQ
To log in, we will send you an email with a link in it. Click that link on your email app on your phone and you will be automatically redirected and logged into your account.Please note: Be sure t...
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Amanda created an article,
Why was my receipt denied?
Be sure you submit the receipt for payment, not the check This would be the receipt you get for your payment, not the itemized list of what you purchased presented to you before you pay. Our team n...
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Amanda created an article,
Why did I not earn points for using a gift card?
You do not earn points for the portion of a purchase made with a gift card (or a portion of a purchase made with a gift card), only the portion that is billed to your debit card or credit card. ...
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Amanda created an article,
How do I send in a receipt?
If you make a purchase and don't get credit for it automatically, you can send us a photo of the receipt through the app. Go to the "Rewards" page and click on the "Send photo of receipt" button (d...
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Amanda created an article,
Do you share my personal information?
No. We don't share your personal information (your name, your email address) with anyone, including the merchants you shop with, without your explicit permission. For example, we will enroll your e...
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Amanda created an article,
Why can't I add my credit card?
When you enroll a card with the app we send the card number directly from your phone to the card network (Visa, MasterCard, Amex) and they enroll it. They then notify us that your card was enrol...
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Amanda created an article,
How do I add or delete my registered credit and debit cards?
To add a new card or to delete your registered cards, go into the menu in the upper left corner of the screen, and find the Registered Cards section. Click on 'Edit' in the upper right corner and f...
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Amanda created an article,
Do you store my credit card information?
No. We neither store nor see your credit card information. We integrate directly with Visa, MasterCard, etc (who already have your card information). When you register your card with the app, your ...
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Amanda created an article,
Do you charge my card?
No. We will never charge your card. When you register your card with the our app, your card number is encrypted with bank-level security and sent directly from your phone to Visa, MasterCard, etc. ...
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Amanda created an article,
Why do you need my credit card?
Thanx uses your credit card to track your purchases and give you automatic credit toward your reward. This means that you don’t have to carry around an extra card or enter your phone number or emai...