Skip to main content
Points Support Help Center home page Points Support
  • Community
  • Submit a request
  • Sign in
  • Sign in
  • Community
  • Submit a request
  1. Points Support
  2. Member FAQ

Member FAQ

Earning Points

  • How do I earn points?
  • How long do points take to show up?
  • How do I send in a receipt?
  • Why was my receipt denied?
  • Why did I not earn points for using a gift card?
  • Why didn't I earn points for my purchase?
See all 7 articles

Redeeming Rewards

  • I accidentally used my time-restricted reward. Can I get it back?
  • I redeemed a discount-based reward, where will I see my discount?
  • When do my points expire?
  • Can I use multiple credit cards to earn points?
  • How do I redeem points?

Personal Information & Security

  • Magic link FAQ
  • Do you share my personal information?
  • Why can't I add my credit card?
  • How do I add or delete my registered credit and debit cards?
  • Do you store my credit card information?
  • Do you charge my card?
See all 9 articles
Points Support
Powered by Zendesk